Fresh perspectives. Inspiring Experiences.
Shedding light on the subjects that matter most in this transformative time.
Delphi Group Think Tank
Unveiling the Invisible: How are hidden behaviors are becoming the most valuable commodity of the 21st Century.
How will intelligent technologies reshape society, industry and our behaviors. Artificial intelligence has the ability to peer into the invisible patterns in all of our behaviors to develop an intimate understanding of what drives, us, where we see value, and how we want to experience the world. How will this help us, how will this hurt us? Technologies will solve some of the most complex problems in society and business like climate change and the radicalization of work flow processes. But it can also be used in the most subliminal and manipulative way to influence and shape our behaviors playing on our strengths and weaknesses.
Professor, Researcher and Futurist, Tom Koulopoulos, Author of Unveiling the Invisible, weighs the risks and the benefits of intelligent technologies in this digital age and what business leaders should be contemplating as we seek to micro-target our customers.
Richard Sanderson co-leads the Marketing Officers practice of Russell Reynolds Associates, a leading global executive search firm. He has recently recruited the Chief Marketing Officers for MetLife, Whole Foods Market, Ancestry.com, FTD.com, Qualcomm, Campbell’s Soup, Kia, Edward Jones, ManpowerGroup, Staples, United Rentals, Schneider Electric, Axa, Two Roads Hospitality, The Field Museum, Philadelphia Museum of Art, Aspen Dental, BlueCross BlueShield Association among many others.
Keynote: Garry Kasparov
Author, Member of the executive board of the Foundation for Responsible Robotics
Winning in the Age of AI
Garry Kasparov is widely regarded as the greatest chessplayer in history, becoming the youngest world champion ever at 22 in 1985 and spending twenty years as the world’s top-rated player. His legendary matches against the IBM supercomputer Deep Blue in 1996 and 1997 made him a central figure in artificial intelligence and the evolution of the human-machine relationship. He retired from chess in 2005 to become a leader of the Russian pro-democracy movement against the rising dictatorship of Vladimir Putin. He is the chairman of the New York-based Human Rights Foundation and has become a powerful voice for individual freedom worldwide. As a Senior Visiting Fellow at the Oxford Martin School, Kasparov specializes in interdisciplinary collaboration and, as he puts it, “how our technology can make us more human.” He is a member of the executive board of the Foundation for Responsible Robotics.
Kasparov speaks and writes frequently on innovation, decision-making, and risk. His latest book is Deep Thinking: Where Machine Intelligence Ends and Human Creativity Begins. His earlier books include How Life Imitates Chess (2007), Winter Is Coming: Why Putin and the Enemies of the Free World Must Be Stopped (2015) and two acclaimed series of chess books, My Great Predecessors and Modern Chess. The Kasparov Chess Foundation promotes chess in education around the world with five centers on four continents.
Robert V. Kozinets, BBA, MBA, Ph.D.
University of Southern California
The New Rules of Engagement
In just twenty years, the world of corporate communications has been completely upended. With paid and earned media shading into shared and social, the boundaries between advertising, public relations, and marketing are becoming hopelessly blurred. Forward-thinking leaders need a new brand playbook for this new age of media, and that’s exactly what our next speaker has been developing for the past twenty years.
Robert Kozinets is an academic innovator whose work focuses on technology, markets, and culture. In 1995, he invented netnography, an application of cultural anthropology to digital networks. Used around the world to build more resilient and powerful brand connections, his research has spawned thousands of academic articles and papers, and been applied by organizations such as American Express, L’Oréal, Merck, TD Bank, Campbell Soup, Zurich Insurance, and Orchard Supply Hardware. He is currently the Hufschmid Chair of Strategic Public Relations and Business Communication at University of Southern California.
Author of The New York Times Bestseller “On the Edge: Leadership Lessons from Everest and Other Extreme Environments”
Lead from the Top
Unleash your potential in today’s competitive business environment with unconventional leadership concepts that the MBA experience and corporate America can’t – and won’t – teach you from Alison Levine.
Alison served as team captain of the first American Women’s Everest Expedition, climbed the Seven Summits and skied to the North and South Poles. A history-making adventurer who also spent time in the business world, she has survived sub-zero temperatures, hurricane-force winds and sudden avalanches – and that was while climbing the corporate ladder!
In her New York Times best-selling book, “On the Edge: Leadership Lessons from Everest and Other Extreme Environments,” Alison asserts that the principles that apply to the world of extreme adventure also apply to demanding business environments. A former part-time faculty member at West Point, Alison understands what it takes to lead teams through challenging situations.
On stage, she uses stunning imagery from her various expeditions to demonstrate how progress can be made going backward, why egos are a good thing, and how complacency can kill you. One of today’s most in-demand speakers, she inspires audiences to push themselves further than they ever thought possible.
Trusted Since 1901…Re-imagining a 116 Year Old Brand
As Senior Vice President and Chief Marketing Officer, Adam is leading the rebranding and repositioning efforts for Walgreens, modernizing its online and offline channels with new technologies and a new emphasis on reaching female shoppers — millennials and Gen X – to make Walgreens their “preferred pharmacy of choice.”
Adam Holyk is the senior vice president and chief marketing officer for Walgreen Co., based in Deerfield, Illinois. He has responsibility for the Walgreens brand strategy including retail, pharmacy and healthcare marketing activities. He also has leadership for digital marketing, customer loyalty, customer offer and format development .
Holyk joined Walgreens in 2011 as divisional vice president, developing Walgreens Balance® Rewards customer loyalty program. He was elevated in 2012 to group vice president assuming responsibility for enterprise insights and data analytics. Most recently, in 2015, he was appointed to lead corporate strategy development for Walgreens Boots Alliance working on healthcare partnerships.
Prior to joining Walgreens, he was a vice president for dunnhumby, a marketing insights and analytics consultancy based in New York. Earlier, he served as a vice president for Shoppers Drug Mart, Canada’s leading drug chain, managing its loyalty program and customer marketing. Holyk started his career at Loblaw Companies Limited, Canada’s largest food distributor.
Holyk earned his masters of business administration degree from York University’s Schulich School of Business. He also holds a juris doctor from Osgoode Hall Law School in Toronto and a bachelor’s of arts degree from the Univers ity of Guelph.
Dunkin' Brands, Inc.
Movin’ On Up
From marketing leadership to operations, supply and strategy, Chris Fuqua has created a pathway for success with growth initiatives including the development of the Next Generation Restaurant concept for Dunkin’ Donuts. Chris will articulate how marketing can lead to a career in general management.
Chris Fuqua joined Dunkin’ Brands in 2009 and is currently the Senior Vice President, Operations Strategy and Supply Chain at Dunkin’ Donuts. In this role, Chris leads Restaurant Operating Systems, Supply Chain, and Strategic Initiatives (including the development of the Next Generation Restaurant concept) for Dunkin’ Donuts.
Chris originally joined Dunkin’ Brands as the Director of Business Analysis, building the analytic infrastructure to help drive decision-making across the organization. He then served as the Senior Director of the Strategy, working closely with private equity sponsor teams as Dunkin’ went through the IPO process. In 2012, Chris was tapped to join the Marketing leadership team, where he held roles of increasing responsibility between 2012 and 2017. In 2017, he took on responsibility for Operating Systems and Supply Chain and has also shifted his focus to drive major strategic initiatives for the brand.
Prior to joining Dunkin’ Brands, Chris was an Engagement Manager at McKinsey and Company, a global management consultancy. Chris led engagements in the Retail and Consumer Packaged Goods sectors, identifying growth opportunities for clients across the globe.
Chris also spent eight years flying S-3B Vikings as a Naval Flight Officer in the United States Navy. He made two deployments on the USS John C. Stennis and served as a Mission Commander during Operation Enduring Freedom.
Chris received his Bachelor of Science degree in Political Science from the United States Naval Academy and his MBA from the Tuck School of Business at Dartmouth College.
Chris lives with his wife, 3 kids, and 2 dogs in Medfield, Massachusetts and spends his spare time travelling with his family and coaching youth soccer.
Shift Thinking…A Whole New Mindset
Mark Bonchek is in the epiphany business. He does more than educate and engage. He helps produce profound insights into the challenges and opportunities of business in the 21st century. Mark’s message of transformative change and exponential growth will help you re-imagine your business and find new paths to growth. Through the framework of Shift Thinking™, he delivers a powerful prescription for how to organize, engage, and compete in the digital age.
You’ll learn new mental models that will help you strengthen capabilities within yourself, your team, and your organization: understand the importance of un-learning, brand orbits, and decision doctrine.
Mark Bonchek is the founder and CEO (Chief Epiphany Officer) of Shift Thinking. His mission is to update thinking for a digital age. Mark has been at the forefront of the digital revolution since receiving Harvard University’s first Ph.D. on the topic of social media in 1997. He now advises leading organizations on how to achieve exponential growth and transformative change. He is a frequent speaker and regular contributor to Harvard Business Review, faculty member for Singularity University, and author of the book Brand Orbits.
Founding Member, IMF’s High Level Advisory Group on Fintech
Blockchain Revolution – It’s What’s “Not” In Your Wallet
Alex Tapscott is a globally-recognized writer, speaker, investor and advisor focused on the impact of emerging technologies, such as blockchain and cryptocurrencies, on business, society and government. He is the co-author (with Don Tapscott) of the critically acclaimed non-fiction best-seller, Blockchain Revolution: How the Technology Behind Bitcoin is Changing Money Business and the World, which has been translated into over 15 languages.
Alex Tapscott’s work has been featured in TIME, Fortune, Forbes, the Harvard Business Review, the Toronto Star, the Globe and Mail and dozens of other publications. His TedX San Francisco talk: Blockchain is Eating Wall Street has been viewed almost 400,000 times.
In 2017, Alex co-founded (with Don Tapscott) the Blockchain Research Institute, a multi-million-dollar think-tank that is investigating blockchain strategies, opportunities and use-cases. Alex currently sits on Advisory Board to Elections Canada, the independent, non-partisan agency responsible for conducting federal elections and referendums. In November of 2017, Alex and Don Tapscott were recognized with the Digital Thinking Award from Thinkers50, as part of their Distinguished Achievement Awards.
Alex is a graduate of Amherst College (cum laude) and is a CFA Charterholder. He lives in Toronto, Canada.
Customer Intimacy at Global Scale
Karin Timpone, Advertising Age’s Woman To Watch is chairing an exclusive roundtable team at the Forum, collaborating with brands on how to re-imagine and elevate the customer experience, executing on new strategies and technologies that deliver winning results.
As Global Marketing Officer at Marriott International, Karin Timpone is leading the transformation of the company’s diverse portfolio of 19 brands. She is responsible for the company’s integrated global marketing efforts and consumer relationship management strategies which encompass evolving strategies that strengthen the relevance of Marriott’s brands to the Next Generation Traveler. Her focus is on portfolio coordination to increase share potential, elevate digital channels, and strengthen approaches to drive consumer intimacy.
From Fintech to Women’s Fashion Maven
Rakesh Tondon is the co-founder & CEO of Le Tote. Prior to Le Tote, Rakesh spent 12 years in technology investment banking, working on technology deals with some of the biggest names in the consumer, enterprise and telecom spaces at JP Morgan’s technology group in New York.
Rakesh advised clients on billions of dollars of equity and debt financings and M&A transactions. Prior to JP Morgan, Rakesh was employee #1 at a Fintech startup, where he helped scale the company to over 120 people in 3 countries in less than 12 months. During his tenure he held several technical, product, financial and strategic management positions. Rakesh has been focused on the technology sector as an advisor, operator and investor for over 15 years.
After Rakesh’s stint at JP Morgan, he moved to San Francisco to join a boutique investment bank to be in the epicenter of technology & innovation and he worked with several startups in the mobile, digital media and ecommerce spaces.
To the Mattresses…
As CEO, Philip leads Casper’s comprehensive business strategy, expansion, and vision for the future. He drives Casper’s goal of becoming the first end-to-end sleep brand while reimagining the sleep industry from the ground up.
Philip and his co-founders recognized a paradox in 2014 — a generation of entrepreneurs and working professionals who were placing increasing value on their health and fitness were neglecting sleep. Casper is now reimagining the sleep industry from the ground up. A serial entrepreneur, Philip has founded two previous startups, where he focused on evolving consumer and e-commerce trends. He launched his very first business out of his dorm room at the University of Texas, Austin, where he earned his B.A. Philip has won numerous entrepreneur awards, and was recently named Ernst and Young’s Entrepreneur of the Year in New York. In 2017, Casper was listed as one of Fast Company’s Most Innovative Companies.